Managed Services

The company offers managed services as part of its technology service portfolio. Managed services include the comprehensive and continuous management and maintenance of clients' technological infrastructure, allowing clients to focus on their core operations without worrying about technology management. Their importance lies in helping clients improve operational efficiency, reduce costs, and enhance technological performance through periodic, proactive, and continuous services. Among the managed services offered by National Solutions Company are:

Network Management: 

Includes network monitoring and maintenance, routing and switching configurations, security management, and troubleshooting.

Device Management:

Involves the management and maintenance of servers, data storage, and other network devices, along with software management and updates.

Technical Support:

Providing specialized technical support services to resolve technical issues and offer immediate customer support.

Backup and Disaster Recovery:

Offering backup services to protect data and disaster recovery services to ensure business continuity.

Security Management:

Involves implementing and managing cybersecurity solutions, including firewalls, intrusion detection systems, and security updates. 

The company is a reliable source for providing flexible and innovative managed services to meet diverse business needs, adhering to measurable key performance indicators (KPIs) and service level agreements (SLAs) that ensure customer satisfaction.